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Terms & Conditions

Effective Date: July 1 ,2025

Welcome to Bubbles Don’t Count. By booking a tour or using our website (https://bubblesdontcount.com), you agree to the following Terms & Conditions.

Please read them carefully.

1. Booking & Payment

  • All tours must be booked in advance through our website or approved booking partners.

  • Full payment is required at the time of booking.

  • Prices are listed in CAD and are subject to applicable taxes.

  • We accept most major credit cards and digital payment methods via our secure third-party platform.

2. Cancellation & Refund Policy

Please refer to our Refund & Cancellation Policy for full details. In brief:
 

  • Cancellations 10+ days before your tour: refund minus a $25 administrative fee per guest.

  • Cancellations within 10 days: non-refundable.

  • No-shows are charged in full.

  • If we cancel the tour due to weather, vehicle issues, or unforeseen circumstances, you’ll receive a full refund or option to reschedule.

3. Tour Details & Itinerary

  • Our tours typically run from 11:00 AM to 4:30 PM. Pick-up times will be confirmed prior to your tour.

  • We aim to visit the wineries listed on your itinerary, but substitutions may be made based on winery availability, weather, or special events.

  • A complimentary final stop at the BC Wine Information Centre is offered (optional).

  • All tasting fees are included unless otherwise stated.

4. Guest Conduct & Responsibility

  • Guests must be 19+ years old with valid ID.

  • Intoxication, disruptive behavior, or inappropriate conduct may result in removal from the tour without refund.

  • Bubbles Don’t Count is not responsible for lost, stolen, or damaged personal items during the tour.

  • Please be respectful of your fellow guests, our driver/host, and the winery staff.

5. Health & Safety

  • We maintain high standards of cleanliness and hygiene in our vehicle.

  • If you are feeling unwell before your tour, please contact us to discuss options.

  • Guests are responsible for their own safety while on winery grounds.

6. Transportation

  • While we call it “The Bubbles Bus,” tours are conducted in a luxury SUV for groups of up to 6 guests.

  • Door-to-door service is provided within Penticton. If you're staying outside this area, contact us before booking.

  • Seatbelts must be worn at all times.

7. Limitation of Liability

  • Bubbles Don’t Count, its employees, and partners are not liable for any personal injury, loss, accident, or damage to personal property that may occur during the course of the tour. Participation in any tour is at your own risk.

8. Photography & Media

  • We may take photos or videos during the tour to promote future events. If you prefer not to appear in any content, please let your host know at the start of the tour.

9. Privacy

  • We respect your privacy and handle all personal data in accordance with our Privacy Policy.

10. Changes to These Terms

  • We may update these Terms & Conditions at any time. Changes will be posted on our website with the effective date. Continued use of our services implies agreement with the updated terms.

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